Erum Khan | Velvet Edit | Serenity

Our standard delivery time is 18 to 24 working days, however some brand collection days may vary. Please note that any public holidays will not be counted as working days. We kindly request our clients to allow for a few additional days in case of any potential delays caused by freight/courier services or production delays. These factors can sometimes affect the normal delivery time. Our team is committed to delivering your order as quickly as possible and we will keep you informed of any updates or changes to the estimated delivery time. We appreciate your understanding and patience in this matter. For more information kindly visit our Shipping Policy.

We at Khanum Jan are pleased to offer our customers a premium sewing service that prioritizes impeccable sewing styles and exceptional quality. Our team meticulously plans and sews dresses according to the brand shoots displayed on our website. However, it is important to note that brands often showcase certain design elements for illustrative purposes only, which may not be included in our dresses. Consequently, customers should anticipate minimal variations.

Given our Pakistani cultural background, we understand the significance of modesty. Therefore, we may make adjustments to certain design elements for modesty reasons. Examples of modifications include transforming low backs into traditionally styled regular backs, replacing drop shoulders with normal shoulders, concealing exposed stomachs, and attaching sleeves to sleeveless dresses.

For those seeking further information, we encourage you to visit our Stitching policy.

Preserve the condition of your attire by implementing our recommended washing methods: exclusively dry clean, shield from direct sunlight while air drying, and refrain from utilizing bleach and harsh detergents.

The colours of the product you are viewing online might look slightly different in real life due to factors like the lighting in the photos or the settings on your display. Additionally, if there are any extra fabric or patches included with the product, it will be clearly mentioned in the product description on the website. However, any additional fabric, laces, or embellishments used for showcasing the product in photoshoots will not be included unless stated otherwise in the description.